Last updated: July 2026 · EverydAI, London, United Kingdom
These terms govern use of this website and, together with your signed proposal and our Data Processing Agreement, the services EverydAI ("we", "us") provides. The signed proposal identifies the parties, the scope and the fees, and prevails over this page if they differ. Contact: marcel@theeverydai.com.
1. The service
EverydAI designs, builds and operates AI systems and automations ("Systems") for clients on a managed subscription basis, with a one-off setup fee where stated. Systems run on infrastructure and accounts we operate. The exact scope, tier, setup fee and monthly fee are agreed in writing after the free diagnosis session and recorded in your proposal. Nothing is owed until a proposal is signed.
2. What we promise
Your first System will be live within two weeks of the date we have everything we need from you (access, approvals and materials, your "ready date"). If it is not, your setup fee is refunded in full. If your System is not helping your business after your 30-day review, we keep working on it at no extra cost until it is. We provide the service with reasonable skill and care, and we tell you honestly during the diagnosis session if we do not think a build would pay for itself.
3. What we need from you
Timely access to the tools in scope, accurate information, prompt approvals, and a named point of contact. Delivery timelines pause while we are waiting on you. You are responsible for ensuring the content and instructions you give us are lawful and that you have the right to connect the accounts you ask us to connect.
4. Fees, payment and suspension
The setup fee is payable before build begins and is non-refundable once build has started, except under the two-week promise in section 2. The monthly fee is billed in advance. Subscriptions run for a minimum term of six months, then continue monthly. If an invoice is more than 14 days overdue we may suspend Systems on written notice until payment is made; suspension does not pause the subscription. Fees may change at renewal with at least 30 days' written notice.
5. Cancellation and what happens after
After the minimum term, either party may cancel with 30 days' written notice. Because Systems run on our infrastructure, they stop operating when the subscription ends. Before the end date we will, on request, export the data and documents the Systems produced for you (drafts, records, logs) in a common format. What we do with personal data on termination is set out in the DPA.
6. Intellectual property
You own your business data, your content, your brand and everything the Systems produce for you (drafts, documents, records). We own the Systems themselves: the workflows, prompt libraries, configurations, integrations and know-how used to build and run them. During an active subscription you have a non-exclusive licence to the benefit of the Systems. This split is what lets us run, watch and improve your Systems every month.
7. AI outputs and human review
Our Systems draft; they do not send. Anything that leaves your business waits for human approval, and that design is a term of service, not a courtesy. AI-generated output can contain errors. You are responsible for reviewing output before you rely on it or send it, and our Systems do not provide legal, tax, accounting or investment advice; where your business gives regulated advice, the professional judgement and sign-off remain yours.
8. Third-party services
Systems depend on third-party platforms (for example your email, calendar and CRM providers, and our sub-processors listed in the privacy notice). We choose and manage these carefully, but we are not responsible for their outages, or for their policy or pricing changes. If a third-party change materially affects your Systems, we will tell you and propose a fix as part of the monthly service.
9. Confidentiality
Each of us will keep the other's confidential information confidential and use it only to perform this agreement. This survives termination. We may name you as a client and describe the work in general terms; anything more (a case study, a quote, your logo) only ever happens with your written consent.
10. Liability
Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded under the law of England and Wales. Subject to that: neither party is liable for indirect or consequential loss, including loss of profit, revenue or goodwill; and our total liability arising in any 12-month period is capped at the fees you paid us in that period. We do not guarantee specific commercial outcomes such as leads, sales or revenue.
11. Data protection
We process personal data in accordance with UK GDPR and the Data Protection Act 2018, as described in our privacy notice and governed by our Data Processing Agreement, which forms part of every client engagement.
12. Force majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control, provided it tells the other promptly and works to limit the impact.
13. General
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If any clause is found unenforceable, the rest stand. Sections on confidentiality, intellectual property, liability and payment survive termination. We may update these terms for future engagements; the version you signed against governs your current one. If we do not enforce a term on one occasion, we may still enforce it later.
14. Complaints
If something is wrong, tell us and we will follow our published complaints procedure. You always retain your statutory rights.